At ViralBazar, customer satisfaction is important to us.
7-Day Easy Return
We offer a 7-day easy return policy from the date your order is delivered.
To be eligible for a return:
- The product must be unused and in its original condition.
- All original packaging and accessories must be included.
- The product must not be intentionally damaged or misused.
Damaged or Defective Products
If you receive:
- A damaged product
- A defective product
- A wrong item
- A product with a manufacturing fault
You must notify us within 24 hours of receiving your order.
Please provide:
- Your order number
- Photos or videos clearly showing the issue
- A brief explanation of the problem
Failure to report the issue within 24 hours of delivery may result in your refund or replacement request being declined.
Refund Eligibility
Refunds are only provided if:
- The product arrives damaged.
- The product is defective.
- You receive the wrong item.
Once your request has been reviewed and approved, your refund will be processed.
Non-Refundable Situations
Refunds or returns will not be accepted if:
- The product has been used or damaged after delivery.
- The issue is reported after 24 hours for damaged or defective items.
- The customer changes their mind after receiving the product.
- The product is returned without its original packaging.
Return Shipping
If the return is approved due to our mistake (wrong item, damaged, or defective product), we will provide instructions for the return process.
For assistance:
Email: viralbazar.store@gmail.com
WhatsApp & Call: +92 331 7733662